Terms and Conditions

Legal Identity

Liability Disclaimer

Jack In A Box Gifts total liability for any claim howsoever shall not exceed the price of the goods supplied by Jack In A Box Gifts to the customer. Jack In A Box Gifts shall not be liable for any consequential loss whether this arises from a breach of duty in contract or in any other way. Jack In A Box Gifts cannot accept any liability for a failure to comply with instructions specifically stated on the website. Your statutory rights are not affected by this statement.
Jack In A Box Gifts endeavours to check the accuracy of the information on this site. However, Jack In A Box Gifts does not warrant that such information will be error free and the user acknowledges that information, products and services published on this web site may include inaccuracies and typological errors.

Prices

Prices are correct at time of publishing and include VAT at 20% where appropriate.
It may be necessary to change prices either up or down, from time to time. Any price changes will be confirmed to you at the time of ordering.
All prices are quoted and charged in GBP (sterling) and we are not responsible for any currency fluctuations that occur if you purchase from abroad.

Portrayal of Products

While every effort has been made to ensure that all product information is correct, slight variations may occur. Jack In A Box Gifts cannot accept responsibility for any errors made.
All measurements quoted are approximate and the reproduction of colours is as accurate as photographic and publishing processes will allow.
Please note there may be variations in colours dependant on the calibration and settings of individual screens.

Copyright

All rights, including copyright, for this website are owned by or licensed to Jack In A Box Gifts.
Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Jack In A Box Gifts .
You may not modify, distribute or re-post anything on this website for any purpose.

Safety Regulations

All products comply with appropriate safety and consumer regulations. Toys comply with EC Toy Safety Regulations and, where appropriate, carry the CE mark. If a product is recalled for any reason, you will be contacted.

Availabilty

All items are subject to availability.
We will inform you as soon as possible if goods you have ordered are not available.

Cancellation

You are entitled to cancel your order if you wish providing you act within 7 working days of receipt of the goods.
If you wish to exercise this right prior to despatch of goods please email This email address is being protected from spambots. You need JavaScript enabled to view it.
If your order has already been despatched please follow our returns information.
Please note your right to return products does not apply on personalised items, those made to your specifications. These may only be returned if they are faulty.

Delivery

We aim to despatch orders within 24 hours of receipt of order with delivery within 2 to 4 working days from receipt of order. Depending on weight and size, deliveries are either via Royal Mail or Courier service.
Very rarely, an item may be temporarily out of stock. We will inform you if this is the case as soon we have received your order and advise you of a delivery date, which, in most cases, will be no more than 5 days. Please inform us if you have a 'must deliver by' date.
We use Royal Mail fully tracked service for all deliveries. Tracked 48 for Standard and Tracked 24 for Priority
We do not ship to overseas destinations at this time.
Please use a delivery address where there is someone to sign for your parcel.

Returns

If for any reason you are not delighted with your goods and would like to return them, please contact us quoting your order number within 7 working days from the day after you receive your order.
Items must be returned in their original condition and with the original packaging. We cannot refund or exchange goods that have been assembled, used, washed or damaged or any personalised items.
Please obtain proof of posting when returning goods, as claims for lost returns parcels without proof of posting will not be accepted. We are unable to refund the cost of postage, with the exception of faulty goods. We try to process returns as quickly as possible however please allow up to 28 days.

Website

Every effort is made to ensure that this website is free from viruses and defects however, this cannot be guaranteed.
Jack In A Box Gifts shall not be liable to any person for loss or damage which may arise as a result of any failure by you to protect your password or account. You are responsible for the confidentiality of your password and account and any activities that occur under your account.
Jack In A Box Gifts shall not be liable to any person for loss or damage which may arise to computer equipment as a result of using this website.

Security

We make every effort to make sure your personal data is secure, including name, address. We do not hold credit card information. Credit card payment is made through a secure website using the latest SSL technology. Information remains scrambled whenever it is transmitted over the web. This means that ordering via our site is even more secure than ordering over the phone.
For further verification look for the yellow padlock in the bottom left of your browser as you checkout.

Data Protection & Privacy Policy

Your privacy is important to us. We only use the information we collect about you carefully, lawfully and in accordance with the Data Protection Act 1998.

Information we hold:

If you have shopped with us we will hold your name, address, telephone number, email address. We will also hold the delivery address(es) for your orders and the password information associated with your account. We also maintain a record of your product selections.
If you have requested to receive our email newsletters we only hold your name and email address. If you wish to unsubscribe please email This email address is being protected from spambots. You need JavaScript enabled to view it. with unsubscribe in the subject field or visit www.jackinaboxgifts.co.uk , log in to your account and change your preferences.

Information we use:

We use the information we hold on your records for operational purposes; for example processing your order, dealing with queries, tracking deliveries, reviewing past purchases.
Your order history enables us to tailor our product range and marketing information (e.g. promotions and special offers) to your requirements.
All the information we hold is used to improve your customer experience.
We also use the information to keep you up to date with Jack In A Box Gifts; mailing catalogues and promotions and sending emails as appropriate.
We will never make our customer information available to other companies. For purposes of quality control and training, calls and emails may be monitored.

Jurisdiction

This website, its content and any contract brought into being as a result of using this site are governed by and construed in accordance with English Law.

Any other questions?

If you have any questions on any aspect of Jack In A Box Gifts please contact us:

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: 01420 474124
Post: Jack In A Box Gifts,104 Hawthorn Way, Lindford, GU35 0RB